Customer success at your fingertips
Your frictionless communication tool
When a customer knows they have a complicated question, their level of patience is higher. Simple questions, however, are associated with less patience and tolerance. This is when friction and frustration occurs.
Automated text messaging and customer support through SMS can solve this common pain point. Give your customers a quick solution to their simple enquiries.
Integrate SMS with your tech stack
Improve Team Communication with SMS
Take a minute to type out your message, hit send, and away it goes to your team’s mobile phones. The best part is it only takes a few seconds to compose, and it takes your team even less to read. The instantaneity of SMS is invaluable.
SMS Templates for Customer Support
Increase feedback by pulling relevant custom variables into your text message from a CRM, then set an instant auto-responder with an incentive.
Helpful Resources
Become a CX champion, and give your customers the support option they have been waiting for.
